NHTSA Complaint #11578667 — 2019 FOREST RIVER GEORGETOWN

The contact owns a 2018 Ford F-53 Motorhome. The contact stated that when retrieving the vehicle from the independent dealer for regular service, when driving it was observed that the rear window was missing. The contact then called the independent dealer to confirm if the window was there, however, it was not. The contact drove the vehicle back to an independent dealer where they glued the window. The contact stated that the failure recurred multiple times. The contact stated that they were aware of the Lippert Recall Number: 21E047. The manufacturer was notified of the failure, however, no case was opened. The contact stated that the manufacturer referred them to another manufacturer for the remedy. The contact stated that they scheduled an appointment with the dealer for the recall remedy. The failure mileage was approximately 23,000.