NHTSA Complaint #11578597 β€” 2015 TOYOTA PRIUS V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11578597
Vehicle 2015 TOYOTA PRIUS V
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

I started hearing the whirring sound from the brake booster that normally only comes on at startup almost constantly, about every 15 seconds. Along with this, a puffing sound and a pulsing from the brake pedal when stopped with the car on, such as at a traffic light. Also, when coming to a stop there would be a shudder from the brakes. After about a month I was driving when 3 separate warning lights lit up on the dashboard and the next time I braked the pedal felt very different than normal, very mushy, and the car seemed to not stop as well. I consulted a repair shop and they told me it’s a common problem with this model: brake booster/actuator failure resulting in a loss of the ABS system. They quoted me over $2000 to make the repair. Internet research confirmed that this is a common problem that Toyota is aware of but refuses to acknowledge as something to be recalled, despite the huge safety risk associated with it. This on a car with only 85,000 miles.

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