NHTSA Complaint #11578557 — 2017 HYUNDAI ACCENT

I have already submitted a report here and never had any follow up and I don't see it in the reported complaints section of this website with newer incidents already showing so I know it isn't that there is a back log. my car caught on fire while I was in the car, asleep. I have reports from the fire department, I have struggled with Hyundai for months and ultimately was denied any assistance due to I was missing one of two service records. the fire report clearly stated that fire started in the cabin of the car not the engine so a lack of an oil change shouldn't have been the reason this happened. this event has traumatized me and continues to be an enormous burden on me and my family and their lack of caring is beyond disheartening. I easily could have died that day, by all accounts I should have. I would greatly appreciate some sort of follow-up as I feel like I'm just being completely ignored and discredited. I would gladly provide more information as to the actual incident if needed but like I said I have already done so in another report and don't want to do it again if it's just going to be ignored a second time.