NHTSA Complaint #11578486 — 2018 FORD FUSION HYBRID

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11578486
Vehicle 2018 FORD FUSION HYBRID
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

In for a normal oil change and tire rotation. The lug nuts were swollen and had to be broke off and replaced. with the same one that were on my car. I did not no Ford had a lug nut problem until then. To find out that some people had to have cars towed because of the tire not being able to come off. It is a saftey hazard. Ford know this and keeps making these lug nuts. Saying to replace every 50,000 miles at 160 dollars. this is crazy. I am sure there are many people who do not even know till it is too late. They should come up with a different design and replace them all. I travel 80 miles a day, and i rotate every 5,000 miles. i will be replacing them way too may times at this rate. this is unecessary.

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