NHTSA Complaint #11578473 — 2020 FORD ECOSPORT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11578473
Vehicle	2020 FORD ECOSPORT
Component	SUSPENSION
Date of Incident	February 17, 2024
Date Filed	March 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

In February, while I was driving on the interstate, I started to lose the ability to control the speed of my car. I pulled over and shut off my car. When I tried to start the car again, it wouldn't start. After I towed it home, I tried jump starting and an error message popped up stating it was the engine oil pump belt tensioner. After speaking with Ford customer service and a Service manager, I was told it could be by August before my car could be fixed.

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