NHTSA Complaint #11578458 — 2022 RAM 2500
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11578458 |
| Vehicle | 2022 RAM 2500 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 33,962 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
The contact owns a 2022 Dodge Ram. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that on some occasions, the message "Regenerate the Vehicle" was displayed. The vehicle was taken to a dealer, where it was diagnosed that the powertrain software module needed to be updated. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to another dealer, where it was diagnosed, and the dealer determined that the urea pump needed to be replaced. The part was replaced; however, the failure recurred. The vehicle was taken back to the same dealer, where it was determined that the air filter, the catalytic converter, the nitrous oxide sensor, the temperature sensor, and the particulate matter sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 33,962.
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