NHTSA Complaint #11578386 — 2018 CADILLAC XT5

A/C stopped working. Steering assist is reduced warning light came on. Was told it was a thermostat/ sensor. Had the sensor replaced for a cost of approximately $230.00. Short while later, A/C stopped working again. Suddenly the Steering wheel malfunctioned while driving on the interstate. Ran off the the road into median and heard a loud "Pop" sound as I tried to gain control of the vehicle. Hit an embankment and almost crossed over median into oncoming traffic. All airbags deployed. My passenger and I suffered injuries including broken bones, fractured ribs, severe back and shoulder pain, bleeding forearm, bruises and swelling. We were transported to a nearby ER by ambulance. The Vehicle was totaled.