NHTSA Complaint #11578325 — 2019 HYUNDAI VELOSTER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11578325 |
| Vehicle | 2019 HYUNDAI VELOSTER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I had cruise control enabled while driving down the highway. When entering a sweeper turn, the steering wheel locked up completely and could only be moved about 1cm either direction. If this had happened on any mild turn this would have resulted in a crash. The steering wheel locked up entirely at 50mph. I was able to slowly get the car to the side of the road utilizing the 1cm of freeplay in the steering wheel. Steering would not return until I restarted the car. No lights appeared on the dash before, during, or after the incident. Component that failed was 56320-K9000 Power Pack Assembly. Dealer replaced this under warranty after the ECU revealed the component had failed. The component is no longer available for inspection. STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)|STEERING GEAR BOX POWER PACK (R-MDPS)
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