NHTSA Complaint #11578166 — 2022 JEEP WAGONEER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11578166
Vehicle 2022 JEEP WAGONEER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.

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