NHTSA Complaint #11578110 — 2017 FORD F-150

The contact owns a 2017 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the engine at start-up. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer informed the contact that there were no recalls associated with the VIN. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 60,000.