NHTSA Complaint #11577909 — 2012 KIA SORENTO
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11577909 |
| Vehicle | 2012 KIA SORENTO |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
I'm filing this complaint about a Safety Recall letter, dated November 14, 2023, that I received from the KIA America Corporate Headquarters concerning a (NHTSA Recall Number: 23V652) defect which can result in an engine compartment fire, increasing the risk of injury. I have reached out to my local Balise KIA dealer, on two separate occasions to be told my information is in their system and they will contact me via email or by a phone when this part has been created to schedule my vehicle for repair. Within weeks after receiving my initial Safety Recall letter my Malfunction Indicator Lamp and ABS warning light, as well as, the complete anti-locking brake system lights suddenly illuminated on my front console. The Safety Recall letter I received indicates that when the ABS warning light illuminates I could experience an electrical short circuit, which can result in an engine compartment fire while driving or parked and could increase the risk of injury. When I recalled the KIA dealer on 1-19-24 for a second inquiry, I again explained the ongoing problem and the letter KIA Headquarters sent me in November, emphasizing and reading the letter stating if the ABS warning light is illuminated and I smell burning/melting smell, and/or smoke from the engine compartment to pull over to a safe location and contact KIA Roadside Assistance to have my vehicle towed. I was then told by an Advisor that the ABS warning light wasn't a safety issue? I again reiterated the letter's wording and was then told that I could bring it in and hook it up to their Diagnostic System but if they didn't find that was the problem they would charge me $150. Needless to say, I refused that offer, when currently there's no part available anyway. I'm hoping that this complaint can be put on record and if I could somehow get any information as to when this particular part has been created so that it can be replaced before a possible fire occurs would be greatly appreciated.
Related Complaints for the 2012 KIA SORENTO
Other SERVICE BRAKES Complaints
#11679948
Parking lights stay on, change brake light switch but the hole that the switch goes in is not aligned with the brake ...
#11646638
The downhill break control (DBC) and the traction control system is is engaged and eliminated in the dash. It causes ...
#11585161
This 2012 Kia sorento caught fire and burned. Believed to be part of the recall 23v652
#11572252
My concern is when will the RECALL BE HONORED FOR SAFETY PURPOSES 1ST- BRAKE SYSTEM 2ND- ENGINE CAUSING A FIRE H...
#11546718
The abs brake light, traction control, and downhill assist lights all came on at the same time. This is being caused ...
Recent Complaints for the 2012 KIA SORENTO
#11717957
ELECTRICAL SYSTEM
My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the s...
#11717957
SUSPENSION
My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the s...
#11717957
UNKNOWN OR OTHER
My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the s...
#11717233
ENGINE
The contact owns a 2012 Kia Sorento. The contact stated that after parking and turning off the vehicle, she entered t...
#11717050
AIR BAGS
The contact owns a 2012 Kia Sorento. The contact stated that the air bag warning light illuminated. The vehicle was n...