NHTSA Complaint #11577341 — 2018 AUDI Q5
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11577341 |
| Vehicle | 2018 AUDI Q5 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
Rear spring has broken at 50k miles. This is a potentially catastrophic outcome at speed. Vehicle is not used for towing or any sort of off road use. Estimate from the dealer was $2000 to replace both rear springs. The dealer said that "it happens" and would not cover the failure. The car is driven as a commuting car - really? After some online research, apparently this is a somewhat common issue that Audi refuses to acknowledge or address - it's a "maintenance item". Sorry - this is a safety issue. No spring should fail at 50k miles.
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