NHTSA Complaint #11577296 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated, and the engine coolant low message was displayed. The vehicle was taken to an independent mechanic, who replaced the engine sensor; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the coolant bypass valve, but the failure persisted. The contact added coolant to the reservoir. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 13V583000 (Engine). The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.