NHTSA Complaint #11577201 — 2021 HONDA CR-V

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11577201
Vehicle	2021 HONDA CR-V
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	March 7, 2024
Date Filed	March 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Since new and on numerous occasions, the vehicle will slow down drastically for no reason. No vehicle in front or object close to either side, it just brakes automatically. It only happens when the vehicle’s cruise control is on. On March 7th 2024 I was on the highway with the cruise control set at 75MPH. The vehicle for no reason slammed on the brakes and tried to come to a complete stop. No skidding or loss of control due to the ABS, but if had not stepped on the accelerator, it would have. I went from 75MPH to about 20MPH in seconds. Thankfully, the driver behind me reacted and went around me on my right side. I there was another vehicle to my right, I am certain, I would have been re-ended. I took the vehicle to the HONDA dealership and was told they were not aware of the problem, but they could attempt to fix it. I have lost confidence in driving the vehicle with the cruise control engaged.

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