NHTSA Complaint #11577117 — 2019 RAM 1500

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	11577117
Vehicle	2019 RAM 1500
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 12, 2024
Date Filed	March 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I just bought my 2019 Ram 1500 Rebel mileage with 47,832 miles. My truck was stuck in park and it took me several minutes shutting my truck on and off and messing with the knob changing gears before I was finally able to get my truck in gear. Fast forward three days now I am getting a warning light to "service shifter". In doing research trying to find more information I have discovered several Ram truck owners are or have experienced the same issue. This is a safety issue for many reasons. As a female I am worried about getting stuck somewhere and being put in a unsafe situation. From all the complaints I read on line I feel strongly that this needs to be looked into.

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