NHTSA Complaint #11576694 — 2016 HYUNDAI GENESIS

The contact owns a 2016 Hyundai Genesis. The contact stated while driving at an undisclosed speed, the trunk ajar indicator light illuminated on the instrument panel, prompting the contact to pull to the shoulder of the road to secure the trunk. After assuring that the trunk was secured, the trunk open indicator light failed to turn off. The vehicle was taken to the dealer, who was unable to diagnose the failure but informed the contact that the vehicle was repaired. The vehicle was repaired, but the failure reoccurred. Later, the contact stated that, upon attempting to start the vehicle, the vehicle failed to start. Roadside Assistance arrived and informed the contact that an electrical component had drained the battery, requiring the battery to be replaced. The battery was replaced, but the vehicle was not taken back to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 65,000.