NHTSA Complaint #11576633 — 2018 ACURA MDX

The contact owns a 2018 Acura MDX. The contact stated while driving approximately 40 MPH, the vehicle made an abnormal rattling sound. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test-driven; however, the dealer informed the contact that they could not duplicate the failure. The contact later received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) which she related to the failure; however, the part to do the recall repair was not yet available. Additionally, the contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.