NHTSA Complaint #11576620 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle downshifted to first gear with the temperature gauge indicating that the engine was HOT. The check engine warning light flashed on the instrument panel and the vehicle shut off. The contact was forced to wait approximately 30 minutes to an hour before restarting the vehicle. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. Several mechanics were notified of the failure and each informed that contact that the vehicle had sustained engine damage and that the engine needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 13V583000 (Engine) which was linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.