NHTSA Complaint #11576507 — 2018 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11576507
Vehicle 2018 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Vehicle started normally except for a few chirps that began today, belts are due for replacement so assumed this was it. No unusual noises, behaviors, sounds or performance issues until an hour later; coming to a light where a left turn was to be made, the car started stalling - still no noises or indicators lit. Upon starting the turn the engine shut completely off, and was just barely able to coast to the shoulder. The vehicle’s power completely cut, and attempting to start the vehicle did nothing. Checked the oil, and the dip stick was completely dry, however it was above the low level notch when checked 2,000 miles previously. Upon filling the oil up and jumping the battery which had depleted from sitting with the hazard lights on, the vehicle started but has a very loud knock. With the help of police who had stopped to assist I was able to get the vehicle off of the road and to a safer place to be towed to a nearby shop; have not yet contacted them as they were not open today but I expect the low oil may have caused damage to the engine.

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