NHTSA Complaint #11576487 — 2020 FORD F-150 STRUCTURE:BODY

Complaint Details

ODI Number	11576487
Vehicle	2020 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	March 1, 2024
Date Filed	March 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

My 2020 ford truck driver side door locks freeze when temperatures get below freezing. When this happens the door does not open and when I open it from the inside the door doesn’t latch. I have to use a bungee cord to hold the door closed if I’m going to use the vehicle. Also the rest of the doors don’t lock when driving the vehicle. I believe other year ford trucks have had this issue and they also were recalled for a fix. I have had the truck to the dealer several times with no luck. The last time when the truck was under warranty they replaced the door lock actuator which didn’t help. I believe this is very much a safety issue and I shouldn’t even be driving this truck but I need it.

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