NHTSA Complaint #11576486 — 2012 CHRYSLER TOWN AND COUNTRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11576486
Vehicle 2012 CHRYSLER TOWN AND COUNTRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Last year, when I purchased this used minivan, it stalled at highway speed 2 hours after purchase on my way home. This random stalling at highway speed continued for at least six months. Then, it began having problems starting. The dealer said I needed a new computer, which I spent nearly $1,000 to get. The stalling at speed continued. It is now getting worse again and seems related to the vertical movement of the key fob in the ignition. Here's what I don't understand: You issued a recall for, what, the 2008-2010 version of this minivan, yet I can also find comments on here and elsewhere online that the problem is still happening. I drive with my grandkids in this minivan. How many people will have to die before another recall is issued? Chrysler did not fix the problem at the manufacturing stage. Please be a government and protect us. Please force them to fix it in a recall. BTW, you leave space for only a single date and speed. It happens all the time at any speed, including startup. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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