NHTSA Complaint #11576402 — 2019 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11576402
Vehicle	2019 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	March 9, 2024
Date Filed	March 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The head unit is malfunctioning due to bubbles behind the screen, causing various systems to act up. When a phone is plugged in for guidance it will randomly change the settings and guidance goes away. It will automatically call people. Radio stations and music turn on and off, and change by themselves. All of these are distractions while driving, and negate the safety features of the in dash guidance and hands free phone features. This is a continuous problem.

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