NHTSA Complaint #11576187 — 2020 HYUNDAI TUCSON

The "check engine" light has come on at least three (3) times. The first time, the car went into slow down mode. We stopped at a mechanic, who reset the computer so that we could drive it. We then had it towed to our mechanic, who told us about the problems these Hyundai engines are having. He told us that engine replacement was inevitable. It happened two (2) more times. This time, we had it towed to a Hyundai dealer. The first time, they kept the car for two weeks, only to tell us that they could not "replicate the problem". We opened a file with Hyundai USA [Hyundai Case Management #: [XXX]. It happened again. Same message: "Could not replicate the problem." The blogs are full of horror stories about the engines failing during high speed travel. [XXX] The Virginia Lemon Law does not apply until at least three (3) attempts have been made to repair it at a Hyundai authorized service provider. Our only options appear to be suing Hyundai, or continuing to drive it, running the risk of an engine failure/shutdown at high speed, or trying to sell it to CarMax with a known safety issue. The attached documents show when the incidents occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)