NHTSA Complaint #11575865 — 2019 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11575865 |
| Vehicle | 2019 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
On March [XXX], at [XXX]., on my way to a meeting, my Hyundai Tucson 2019 suddenly lost acceleration at 35mph. Immediately, the engine light came on and flashed very constantly. The acceleration pedal was not able to give more speed. There was a lot of traffic, and it was a very scary moment. I was very close to the Hyundai dealership at 750 N York St, Elmhurst, IL 60126. I spoke with one of their representatives, and I was informed that they would evaluate the problem, but it would be up to two days before they could give a full diagnostic; this step will be $185.00, but they will call me before they do anything with the car. The dealership paid for my Uber ride back to work, as they said that no loaner cars were available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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