NHTSA Complaint #11575432 — 2020 MERCEDES-BENZ GLE 450
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11575432 |
| Vehicle | 2020 MERCEDES-BENZ GLE 450 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
There were two incidents that had similar symptoms: one before the dealership said they fixed and one afterwards. The issue is that while driving I would get three warning, all at the same time: coolant too hot, 48v battery malfunction, shut the engine off. The first time it happened immediately after I turned on the vehicle and within 5 minutes of leaving a parking lot. The second time it happened after about 3 hours of driving at highway speeds. After the first time it happened dealership said they fixed the issue by upgrading the software (battery software?). Both times it happened on the highway. The first time on the uphill, and vehicle immediately shut off and could not make it up the ramp. The second time in the tunnel on the flat road, could not make it to the exit. Both times created extremely dangerous situation as I had no time to take the exit and vehicle shut off about 30 seconds after warning popped up. The second time in the tunnel was especially dangerous as there was no shoulder and i had to stop in the middle of the right lane as cars were going at 60 mph by me. I was really worried for myself and my family. I have to trust that Mercedes is capable of fixing the issue and providing a reliable vehicle I can depend on and trust for the safety of my family.
Related Complaints for the 2020 MERCEDES-BENZ GLE 450
Other ENGINE Complaints
#11716779
Engine compartment heat causes wiring harness insulation to melt and Electrical shorting while driving. Engine has la...
#11583127
This past week, I went to the dealer for an intermittent engine light issue. The problem was minor and was fixed (fa...
#11476213
1. FIRST MESSAGE: 48V BATTERY MALFUNCTION 2. SECOND MESSAGE: STOP THE VEHICLE COOLANT IS NOT WORKING VEHICLE IS O...
#11449255
48 V BATTERY MALFUNCTIONED, I WAS ADVISED THAT IT WAS NOT CHARGING. WHICH LED TO ADDITIONAL MESSAGES INCLUDING THE CA...
#11437650
The contact leased a 2020 Mercedes-Benz GLE450. The contact stated that while driving at various speeds and yielding ...
Recent Complaints for the 2020 MERCEDES-BENZ GLE 450
#11716779
ELECTRICAL SYSTEM
Engine compartment heat causes wiring harness insulation to melt and Electrical shorting while driving. Engine has la...
#11696116
ELECTRICAL SYSTEM
The air conditioning in my 2020 Mercedes-Benz GLE SUV has failed due to a refrigerant (freon) leak, leaving the syste...
#11696116
UNKNOWN OR OTHER
The air conditioning in my 2020 Mercedes-Benz GLE SUV has failed due to a refrigerant (freon) leak, leaving the syste...
#11696116
VISIBILITY/WIPER
The air conditioning in my 2020 Mercedes-Benz GLE SUV has failed due to a refrigerant (freon) leak, leaving the syste...
#11683243
EXTERIOR LIGHTING
Both left and right headlamp/turn signal/marker light assemblies and control modules have been replaced. One under wa...