NHTSA Complaint #11575309 — 2020 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11575309
Vehicle 2020 FORD F-150
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The windshield wiper did not shut off anymore Ever 20 seconds it went back and forth once. After searching the internet I found 100s of links related to the same issue with Ford vehicles and the Multifunction switch mounted on the steering wheel. I consider this a safety issue because people try to fix the wiping issue while driving. Also being on the road it could cause damage to the windshield wiping in a dry environment. Dust and debris can scratch the screen over time and inhibit a clear vision while driving. Looking at several videos it seams that the multifunction switch contacts are prone to corrosion inside the driver cabinet of the vehicle. Going from Hot in the sun 130 degree F + to 65 Degree F. The switch connection and contacts are not sealed and open to condensation,creating a corrosive environment.

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