NHTSA Complaint #11575285 — 2022 TOYOTA COROLLA CROSS

While driving the 2022 Toyota Corolla Cross on the highway, my car’s dashboard indicated a warning stating “12-Volt Battery Charging; System Malfunction Stop in a Safe Place; See Owner’s Manual.” I immediately got off the highway and called Toyota Roadside Assistance to get the car towed to the dealership. I was informed the following day, the Corolla Cross is not putting out enough battery to its alternator, and causing the car to not be safe to drive. To this date, the car is still in the dealership after 70+ days and I have logged a formal complaint with Toyota directly. The service person at the dealership informed there were additional Corolla Crosses at the dealership who has experienced this issue and awaiting solution/parts too. I decided to contact NHTSA when I heard the problem was not just my vehicle but could potentially be a larger issue with this model of cars.