NHTSA Complaint #11575260 — 2015 RAM 1500

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the power steering seized. The vehicle was driven to the residence. The contact contacted an independent mechanic. The vehicle was diagnosed, and the mechanic retrieved a fault code for steering failure. The vehicle was taken to the dealer and the contact informed the dealer of the code that was retrieved. The contact also informed the dealer of the NHTSA Campaign Number: 16V167000 (Steering). The contact was advised that the vehicle VIN was not associated with the recall and that the repair would not be covered. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,400.