NHTSA Complaint #11574940 — 2017 BUICK LACROSSE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11574940 |
| Vehicle | 2017 BUICK LACROSSE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 123,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.
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