NHTSA Complaint #11574940 — 2017 BUICK LACROSSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11574940
Vehicle 2017 BUICK LACROSSE
Component STEERING
Date of Incident
Date Filed
Mileage 123,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.

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