NHTSA Complaint #11574720 — 2017 HYUNDAI SONATA HYBRID

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the check hybrid system warning light illuminated. In addition, the vehicle lost motive power. The vehicle was serviced by a dealer two months ago and repaired under Technical Service Bulletin: T6G. The contact stated that the failure reoccurred after driving the vehicle for 500 miles. The vehicle was taken to the dealer where it was diagnosed with a failed engine and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,300. The contact called the case manager at Hyundai and he refused to give any confirmation about the problem with the engine.