NHTSA Complaint #11574640 — 2020 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11574640
Vehicle	2020 TESLA MODEL X
Component	SUSPENSION
Date of Incident	January 28, 2024
Date Filed	February 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Just paid to replace the upper control arms and half shafts on my 2020 Tesla Model X. These repairs were required due to a very loud shudder and squeaking noise while driving. These issues came up 6 weeks after my manufacturer warranty expired. This was not the first time my vehicle required suspension related service/repairs. Just by a quick online search Tesla is well aware of these suspension issues as is NHTSA. OWNERS SHOULD NOT NEED TO PAY FOR TESLAS POOR ENGINEERING. NHTSA needs to step up and recall these vehicles and force Tesla to reimburse owners who have paid out of pocket for repairs.

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