NHTSA Complaint #11574638 — 2020 FORD ECOSPORT

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 70 MPH up a hill, the vehicle failed to accelerate. The check engine and oil warning lights were illuminated. The wrench symbol was displayed. The vehicle lost power and failed to start. The vehicle was towed to the residence. The vehicle was next towed to the local dealer, where it was diagnosed that the pretensioner belt had failed and the engine seized. The dealer informed the contact that parts were not available to repair the vehicle under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 72,000.