NHTSA Complaint #11574393 — 2015 FORD FUSION

The contact owns a 2015 Ford Fusion. The contact stated that when the vehicle was started, the vehicle was idling roughly and emitting white smoke from the exhaust pipe. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that there was coolant intrusion into one of the cylinders. The cylinder was replaced, and the vehicle was repaired. The contact researched online and related the failure to the manufacturer Technical Service Bulletin: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 111,000.