NHTSA Complaint #11574342 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the low-coolant warning light illuminated on the instrument panel, and the temperature gauge began to indicate that the vehicle was overheating. The vehicle was towed to an independent mechanic, who diagnosed a failure with the coolant hose. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to an independent mechanic, who diagnosed a failure with the cooling and control systems. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V583000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.