NHTSA Complaint #11574282 — 2012 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11574282
Vehicle	2012 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 10, 2020
Date Filed	February 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Driver's side window trim piece (which includes keyless entry keypad) detached from vehicle while driving 70+ mph & smacked several times against driver's side window before busting off. Bottom part is attached by wires (for keyless entry pad) & continued to smack against the window several times before I was able to safely pull over and tape to vehicle. I'm surprised it didn't bust the window as hard as it hit and startle of it detaching could have caused an accident in heavier traffic. Also, trim pieces on both sides of rear window are cracked in the same area on each side. I wouldn't be surprised if they flew off at some point and hit a car travelling behind me.

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