NHTSA Complaint #11574262 — 2009 TOYOTA CAMRY

The contact rented a 2009 Toyota Camry. The contact stated while driving 65-75 MPH with cruise control mode engaged, the vehicle became uncontrollable and swerved to the right independently. The contact did not recall whether a warning light was illuminated. The contact stated that while attempting to swerve back to the left, the vehicle rolled over four times and landed on the wheels. The air bags deployed. The contact stated that her daughter was occupying the rear passenger's side seat at the time the incident occurred and was assisted out of the vehicle by bystanders. The contact's daughter was then airlifted to the hospital, where she was diagnosed with facial lacerations, one punctured lung, and the other lung was not operating at full capacity. The contact's daughter remained in the ICU for four days. The contact was able to exit the vehicle. The contact sustained a broken left toe and burns on the left arm from the air bag deployment. The contact received medical assistance. A police report was filed, but the contact did not have the police report number available. The vehicle was towed and totaled. The vehicle rental company was notified of the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.