NHTSA Complaint #11574230 — 2018 BUICK ENVISION

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11574230
Vehicle 2018 BUICK ENVISION
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The Instrument Panel Cluster failed and is completely gone black. Due to the failure, there is no speedometer, or other safety notifications being delivered to the driver. The lack of knowing your current speed, the speed cruise control is set at, along with zero safety notifications is a huge safety issue for the driver and passengers, other vehicles on the road and pedestrians, etc. All of the alert features failed, including the forward collision warning, parking collision warning, lane keeping assistance, etc. The component was inspected by the GMC dealer's shop the vehicle was purchased through, along with another GMC certified shop. There were zero warning lamps, message or other symptoms of the problem prior to the failure. After reading numerous on-line Buick/GMC forums, it appears this same issue has been prolonged and on-going across multiple Buick years, makes and models.

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