NHTSA Complaint #11574055 — 2006 JEEP COMMANDER

The contact owns a 2006 Jeep Commander. The contact stated that the dealer had performed the recall repair for NHTSA Campaign Number: 14V438000 (Electrical System) on the vehicle; however, after the repair, the key fob and the radio became inoperable. The vehicle was taken back to the dealer, where the ignition switch was replaced; however, the failure persisted. The dealer referred the contact to an independent technician for the reprogramming of the key Fob. The contact stated that he took the vehicle to a second dealer, Chrysler of Lawrenceburg (1181 Bypass S, Lawrenceburg, KY 40342) instead; however, the dealer informed the contact that the key fob could not be reprogrammed. Additionally, the contact stated that the ignition switch failed, which required the contact to jiggle the ignition key inside the ignition switch several times to start the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 153,468.