NHTSA Complaint #11573988 — 2016 SUBARU IMPREZA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11573988
Vehicle 2016 SUBARU IMPREZA
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The seat foam has degraded and exposed the metal frame through the seat cover on the driver side front seat. It is not safe to drive with a metal frame being exposed. A service bulletin (12-232-18 dated 2/6/2018) indicates there is an issue with the seat construction that can lead to this defect/degradation but refuse to acknowledge the issue to customers calling it an "outside forces" problem.

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