NHTSA Complaint #11573662 — 2018 TESLA MODEL X

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11573662
Vehicle	2018 TESLA MODEL X
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	January 22, 2024
Date Filed	February 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The Tesla recall under NHTSA Recall No: 23V-838 has not been completed by Tesla. The upgraded computer I purchased from Tesla and had installed in December 2021 cannot accept the OTA update. Tesla is requesting that I replace the computer again for 2 thousand dollars for the recall OTA. Telsa said my current computer has an internal bug and needs to be replaced. I should not have to spend 2K for another computer that barely lasted 2 years.

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