NHTSA Complaint #11573599 — 2019 DODGE DURANGO EXTERIOR LIGHTING:TAIL LIGHTS

Complaint Details

ODI Number	11573599
Vehicle	2019 DODGE DURANGO
Component	EXTERIOR LIGHTING:TAIL LIGHTS
Date of Incident	November 1, 2023
Date Filed	February 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I have moisture inside my right rear tail light assemble located on my lift gate. About 1/3 of the LED's do not light up currently. I have been to the dealership and contacted chrysler customer care. I have spent about an hour total on 2 phone calls to only be told there is nothing they can do about it.This is clearly a manufacturing defect and a common problem with Dodge Durango's, bcause I see too many with the same problem that I have and its always the center of the lift gate and the right side tail light. See attached photos fof conditiuon.

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