NHTSA Complaint #11573546 — 2018 NISSAN ALTIMA

The system that’s got the issue is the backup camera. When I’m backing up periodically, all of a sudden it’ll go black or really dim to where I’m not able to see anything. I never know when it’s going to go black or dim, but it will happen when I’m backing up. I noticed that there was a recall while looking at credit carma. It stated that it had a recall, but when I called the Nissan customer service, I was told my car doesn’t have any recalls. My car has this same issue, but for some reason my car wasn’t included in the recall, when it should’ve been. I feel that this is a hazard for me, but yet for some reason Nissan doesn’t think so, since my vehicle wasn’t included in that recall. I don’t have any pictures because I don’t know when or where it may happen— for instance out shopping when I’m backing into a parking space using my camera it’ll go black or really dim. Then this scars me because I’m in the middle of backing and not knowing how close I’ve gotten to the vehicle behind me.