NHTSA Complaint #11573520 — 2018 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11573520
Vehicle	2018 FORD FOCUS
Component	ENGINE
Date of Incident	February 2, 2024
Date Filed	February 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The Transmission system of the car stopped shifting into gear and would randomly shift back into gear and jolt the whole car forward. This problem has happened with other ford focus models that have been recalled but not this model having the same issues. Had a transmission company look at the car and they said to take it into the dealership due to it being a manufacturing problem. Then I had to replace the lever ASY clutch release, Clutch ASY, Seal ASY, Cylinder ASY, Retainer bearing, Bracket, Retainer nut, and 2 Axles. The car is only a 2018 model and only has 70,000 miles. This ended up costing about $5,000 to repair when it was a manufacturing error and not from the driver.

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