NHTSA Complaint #11573412 — 2012 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11573412
Vehicle	2012 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2024
Date Filed	February 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

I received an important safety recall on November 14, 2023. It has been over 3 months since I have received this recall. I have contacted my nearest dealer, and they have yet to receive the part (HECU) to replace in my vehicle. I have had to park my car outside for the past 3 months in bad weather. Now, three of my windows are not working because the cold weather froze their motors. When should I expect to have this part replace, so I and park my car in the garage and out of the elements?

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