NHTSA Complaint #11573298 — 2016 MINI COOPER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11573298
Vehicle	2016 MINI COOPER
Component	ENGINE
Date of Incident	February 12, 2024
Date Filed	February 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

Notes from Beckley Auto Service from 2-12-24. "Verified warning light on, retrieved one code for LIN bus communication fault for environmental air catalyst sensor. Checked and found technical service bulletin (TSB) from Mini Cooper M13 01 19. The chemical composition of the fan shroud contaminates the sensor. This repair involves the replacing of the radiator with each sensor and fan shroud. Should be covered under Mini Coopers emissions warranty. Called Mini Cooper of Des Moines(Jerimiah) and was advised that this vehicle does not have and extended parts warranty/warranty extension on the environmental sensor. Would recommend contacting Mini Cooper Customer service or Mini Cooper North America for assistance." I did contact Mini Cooper customer service North America and was told my vin does not fall within this TSB. When asked why my vehicle with the identical engine and issues specified in the TSB is not covered I was told, "I don't know."

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