NHTSA Complaint #11573295 — 2018 JEEP WRANGLER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11573295
Vehicle	2018 JEEP WRANGLER
Component	VISIBILITY/WIPER
Date of Incident	February 1, 2024
Date Filed	February 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I have had the rear defroster tab re soldered at dealer under warranty. I don't use the rear defroster because it is parked in garage. After a cold spell at the end of January 2024 heading out on road trip I turned on the rear defroster, 5 minutes down the road the rear window exploded sending glass everywhere. When inspecting the broken window I noticed a burn mark on a sticker where the tab is connected to the glass. This could have caused an accident if traveling on the highway. Jeep has been repairing window tabs when they should be replacing the entire window.

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