NHTSA Complaint #11573255 — 2015 RAM 1500
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11573255 |
| Vehicle | 2015 RAM 1500 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
The HPFP failed 9/15/23 in my ecodiesel traveling down the freeway in three lane traffic. I lost all acceleration , power. no brakes or power steering, I was nearly killed by several semi's because I lost all speed. It nearly caused a massive accident potentially killing me and several others in the process. I had seconds to react it left me traumatized from the event. I had to call a tow truck- which cost me $300- They left me stranded at the dealership in a different state hours from home with nothing. I was without my truck for a week. It was then taken back to my homestate and taken to a local dealership- in which they had it for a few weeks and said it was a dirty radiator filter charging $240 . I had my truck back for 4 days before it started doing the same exact thing and had to be taken back to the dealership. They then admitted it was the recall after all and said I was not allowed to remove it off the property but there was no fix. I was not given a loaner vehicle- I was not helped in any way- My truck is my own vehicle- Im a single female that commuted back and forth to work an hour away from home. They had my truck for 13 weeks- in which they said they did a work around - within 5 minutes of taking it- lost acceleration again, hesitating, multiple issues. Tried to get it back to the dealership- drove it a few times and again multiple issues- hesitations, no acceleration. Was in route to take it back to another diesel mechanic and it completely died and had to have it towed again which was another $500. The next day they said they couldn't fix it and it had to be put on a trailer and taken back over to the other dealership. They DID NOT FIX THE ISSUE!!!! They keep charging all this money- and my truck is still unsafe!!! I lost my job because of it. I have received zero help and absolutely no compensation. That truck is going to kill me or someone else in the process.
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