NHTSA Complaint #11573112 — 2019 HONDA RIDGELINE

The contact owns a 2019 Honda Ridgeline. The contact stated while driving 80 MPH, the check engine and oil warning lights started flashing on the instrument panel. The contact pulled over and checked under the hood of the vehicle but found no failure. Upon restart of the vehicle, an abnormal clanking sound started coming from the engine. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed, and the mechanic discovered that the connecting rod bearing in the engine was worn and damaged the engine. The mechanic then informed the contact of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) which was linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The contact was instructed to have the vehicle towed to the dealer. The vehicle was then towed to the dealer where a second diagnostic test was performed, and the vehicle was diagnosed with engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 56,000.