NHTSA Complaint #11573105 — 2014 HYUNDAI SANTA FE

Knock Sensor did its job and heard something in the engine and put the car in "limp mode". Car was "bucking" and would not go above 15mph in Atlanta area rush hour traffic. Barely coasted home. Towed the car to local dealership. Dealership stated the car passed the rod bearing test, so not eligible for a new engine, or any other repairs. But, they stated it does NEED a new engine. Said it needs a new knock sensor (we pay!) and new spark plugs (just replaced 2 months prior - once again, we pay!), and they stated oil is low (oil change done 1 month prior). Dealer stated nothing can be done until the engine completely fails/does not pass rod bearing test. We are expected to drive a dangerous car (assuming it will drive as it won't start at this point). Car has been sitting at the dealership since 11/15/23. Our other car is a Hyundai as well. That engine failed completely but luckily I was on a side road and not in traffic. Hyundai does NOT care about consumer safety.