NHTSA Complaint #11573006 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was driving at an undisclosed speed, the vehicle lost motive power. In addition, the contact stated that the brakes were inoperable. The contact's wife had to slam on the brake pedal to stop the vehicle. The contact stated that the brakes locked up and the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed with a failed engine due to a faulty oil pump. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.